Terms of service
These Terms of Service govern your use of Legible. Please read them alongside our Privacy statement, which explains how we handle personal information. Legible is provided by Glint Limited, a New Zealand company, trading as “Legible” (“Legible”, “we”, “us”, “our”).
1. Acceptance of these terms
By creating an account or using Legible (the “Service”), you agree to these Terms of Service (“Terms”). If you are agreeing on behalf of an organisation, you confirm you have authority to bind that organisation, and “you” in these Terms refers to that organisation. The Service is offered to business and professional customers, not to consumers acquiring it for personal, domestic or household use.
2. The Service
Legible is a web-based tool that helps you research New Zealand companies for business research and due diligence purposes — including company search, watchlists and change alerts, network visualisation, and due-diligence report generation. The Service draws on official New Zealand government registers (see section 6) and on information you and your organisation create within the Service (such as watchlist notes).
Legible is not a substitute for your own legal, financial, or AML/CFT compliance obligations. If you use Legible as part of meeting a customer due diligence obligation (for example, under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009), you remain solely responsible for satisfying that obligation — Legible is a research aid, not a compliance certification, and using it does not by itself discharge any statutory duty you owe.
Legible does not provide financial advice, credit assessments, or creditworthiness scoring. Where the Service displays register data (such as PPSR security interests or insolvency history), it presents that data as-is for you to interpret; it does not generate a recommendation, rating, or opinion about any company or individual.
3. Accounts
3.1 You must provide accurate information when creating an account and keep your login credentials confidential. You are responsible for all activity under your account.
3.2 Accounts are provisioned within an organisation. If your organisation has multiple users on a team plan, your organisation’s administrator(s) can manage seats and access within that organisation; we are not responsible for how your organisation allocates access internally.
3.3 You must notify us promptly if you become aware of unauthorised access to your account.
4. Subscriptions, fees, and billing
4.1 Some features require a paid subscription. Current plans and prices are displayed at checkout and on our pricing page, and are shown exclusive of GST (GST is added at checkout for New Zealand customers, calculated automatically).
4.2 Subscriptions automatically renew at the end of each billing period (monthly or annually, as selected) until cancelled. We will make the auto-renewal nature of your subscription clear before you subscribe, consistent with our obligations under the Fair Trading Act 1986 not to mislead you about the terms of the transaction.
4.3 Payment is processed by Stripe. You authorise us to charge your payment method on file for each renewal and for any additional usage-based purchases (such as PPSR search credit packs) you make. See our Privacy statement for how your billing information is handled.
4.4 You can cancel your subscription at any time through the billing portal. Cancellation takes effect at the end of your current billing period — you keep access to paid features until then, and your subscription is not renewed for the following period. We do not charge a cancellation fee.
4.5 Except where a refund is required by the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or other applicable law, fees already paid are non-refundable, including for partial billing periods after cancellation.
4.6 If a payment fails, we will attempt to take payment again over a grace period of 7 days. If payment remains unresolved at the end of that period, we may restrict your access to paid features until it is resolved. Your account and saved content are retained during this time.
4.7 Some features (such as PPSR searches) are metered and require purchasing credits in addition to your subscription. Credits are non-refundable and do not expire while your account remains open; any unused credits are forfeited when your account closes.
5. Acceptable use
You must not:
5.1 use the Service for any unlawful purpose, or in a way that breaches the Privacy Act 2020 or any other applicable law;
5.2 attempt to gain unauthorised access to the Service, probe, scan, or test its security, or interfere with its normal operation (including by overloading our systems or those of MBIE via excessive automated requests);
5.3 reverse engineer, decompile, or attempt to extract the underlying source code of the Service, except to the extent applicable law gives you a non-excludable right to do so;
5.4 resell, sublicense, or provide access to the Service to any third party who is not an authorised user of your organisation’s account, without our prior written consent;
5.5 systematically extract, scrape, or compile data from the Service beyond your subscription’s intended use, or use it to build or populate a competing dataset, register, or product; or
5.6 use the Service, or any data obtained through it, for direct marketing, the creation of marketing lists, or for harassment, stalking, or profiling of any individual.
Sections 5.5 and 5.6 mirror, and are additional to, the MBIE-mandated restrictions in section 6 below, which apply specifically to official register data.
6. Use of official register data
Legible accesses official New Zealand register data under access arrangements with the New Zealand Ministry of Business, Innovation and Employment (MBIE). The following clauses are required by those arrangements and apply to that data specifically, in addition to the general terms above.
In this section, “MBIE Content” means any information we make available to you that is sourced from the New Zealand registers maintained by the Companies Office / MBIE — including the Companies Register, the NZBN register, the Personal Property Securities Register (PPSR), the Disqualified Directors register, and the Insolvency Register.
6.1 Source and ownership. MBIE Content is sourced from official New Zealand registers maintained by MBIE / the New Zealand Companies Office. All title, ownership and intellectual property rights in MBIE Content remain with the New Zealand Government and/or the relevant New Zealand Ministry or agency. You acquire no ownership of MBIE Content; we grant you only a limited right to use it through the Service in accordance with these terms.
6.2 Permitted use. You may use MBIE Content only for lawful business research and due diligence purposes, and only as made available to you through the Service.
6.3 Restrictions on use. You must not:
- (a) use or display any MBIE Content in any way that is contrary to any relevant legislation, including the Privacy Act 2020 and the legislation under which the registers are established and administered;
- (b) use or display any MBIE Content on, or in connection with, any website or service that incites hatred, promotes or facilitates violence, terrorism or other risks to New Zealand national security, discriminates against or exploits any social group, promotes or facilitates illegal activity, is misleading, pornographic or defamatory, or otherwise infringes individual privacy;
- (c) remove, obscure or alter any source acknowledgement, copyright, trade mark or other proprietary notice attached to MBIE Content;
- (d) systematically extract, scrape, copy or compile MBIE Content beyond the access made available under your subscription tier, or use it to build or populate a competing dataset or register;
- (e) use MBIE Content for direct marketing, the creation of marketing lists, or for harassment, stalking or profiling of any individual; or
- (f) on-supply or make MBIE Content available to any further third party unless you bind that party to terms at least as protective of MBIE as these terms, including MBIE’s right to enforce them directly (see clause 6.8).
6.4 Source attribution. Where MBIE Content is reproduced or displayed, you must retain the source attribution provided with it — including the statement “Data sourced from the [relevant Register]” and, where shown, the date and time of the search. You must not present MBIE Content in a way that suggests it originates from you rather than the official register.
6.5 Currency and accuracy. MBIE Content is only as current and accurate as the official register at the time it was last refreshed. Some data shown in the Service is drawn from a periodically refreshed bulk extract rather than a live query — where this is the case, we show the as-of date on screen, consistent with our general practice of disclosing data freshness throughout the Service. Neither we nor MBIE warrant the accuracy, completeness or currency of MBIE Content, and it is provided “as is”. You should verify critical information directly with the relevant register before relying on it.
6.6 Insolvency information — time limits. Where MBIE Content is sourced from the Insolvency Register and relates to a bankruptcy, an entry into the no asset procedure, or a summary instalment order, you must not use or display it beyond: (a) 4 years from the date of discharge from bankruptcy; (b) 4 years from the date of discharge from the no asset procedure; or (c) 5 years from the date of the summary instalment order. This does not apply to information about a person who is or has been bankrupt on 2 or more occasions, or who has been bankrupt and discharged from the no asset procedure, provided that information is used and displayed in a manner consistent with the Insolvency Register.
6.7 PPSR — additional restrictions. You must use any Motor Vehicle Register data obtained from the PPSR only for the purposes of registering or amending a financing statement. If you register or amend a financing statement on behalf of a secured party, you must have that secured party’s authorisation to do so. You must not pass to any third party the “externalFilingReference” or “thirdPartyItemId” values, or any other information identified as “Registering Party Information”, returned from the PPSR.
6.8 MBIE’s rights; enforcement. These terms are intended to be no less protective of MBIE than the terms on which we access the register data. You acknowledge and agree that MBIE may directly enforce the provisions of this section against you as if it were a party to these terms. We may suspend or terminate your access to MBIE Content (in whole or in part) if you breach this section or if MBIE requires us to do so. On termination of your access, you must cease using and destroy or remove all MBIE Content from your systems and any site on which you have made it available.
6.9 Indemnity. You indemnify us against any loss, damage, cost or expense (including legal costs) arising from your breach of this section or your use of MBIE Content in breach of these terms.
7. Your content
7.1 You may create content within the Service — such as watchlist notes, lists, and saved searches (“Your Content”). You retain ownership of Your Content. You grant us a licence to store, host, and display Your Content as needed to provide the Service to you and your organisation.
7.2 You are solely responsible for Your Content, including ensuring it complies with the law. If you write a note that names or describes a third party (for example, a director), you are responsible for that disclosure — see our Privacy statement for how we handle this.
7.3 We may remove Your Content if we reasonably believe it breaches these Terms or the law.
8. Intellectual property
Other than MBIE Content (section 6) and Your Content (section 7), the Service — including its software, design, and Legible-generated analysis (such as network graphs and report formatting) — is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes during your subscription, subject to these Terms.
9. Data accuracy disclaimer
The Service relies on official registers maintained by MBIE and on other public sources. We do not warrant the accuracy, completeness, or currency of any data displayed, and accept no liability for decisions made in reliance on it. You should independently verify critical information with the relevant official register before relying on it.
10. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.
The Service is supplied and acquired for business purposes. To the extent permitted by section 43 of the Consumer Guarantees Act 1993, you agree that the guarantees in that Act do not apply.
11. Limitation of liability
To the maximum extent permitted by law:
11.1 we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the Service; and
11.2 our total liability to you for any claim arising from these Terms or the Service is limited to the amount you paid us in the 12 months before the claim arose.
Nothing in these Terms limits any liability that cannot lawfully be limited or excluded.
12. Indemnity
You indemnify us against any loss, damage, cost, or expense (including legal costs) arising from your breach of these Terms, your misuse of the Service, or your violation of any law or third-party right — in addition to, not instead of, the specific indemnity in clause 6.9.
13. Suspension and termination
13.1 We may suspend or terminate your access to the Service if you breach these Terms, if required to do so under our MBIE arrangements (clause 6.8), or if your subscription payment is overdue.
13.2 You may stop using the Service, and cancel your subscription, at any time (clause 4.4).
13.3 On termination, your right to use the Service ends. We will handle any retained data consistent with our Privacy statement.
14. Changes to these terms
We may update these Terms from time to time. We will notify you of material changes (for example, by email or in-app notice) before they take effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.
15. Governing law and disputes
These Terms are governed by the laws of New Zealand, and any dispute will be subject to the non-exclusive jurisdiction of the New Zealand courts.
16. General
16.1 If any provision of these Terms is found unenforceable, the rest remain in effect.
16.2 These Terms, together with the Privacy statement and the documents it references, are the entire agreement between you and us regarding the Service.
16.3 We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign these Terms without our consent.
16.4 Neither party is liable for delay or failure to perform caused by events outside its reasonable control.
17. Contact us
Glint Limited, trading as Legible
Email: legal@legible.nz
Registered office: 26 Waima Crescent, Titirangi, Auckland 0604